Certified A+, Unix, Linux, Novell, Cisco and Microsoft network technicians are at your service! From installs to patches to making sure your e-mail is working, XPERTSLINE computer technicians and security consultants are on your side. Let our experience help you when things go wrong, and prevent them from doing so. Let us perform a computer security audit of your network and see if your security systems stand up to the test. Computer security audits can sometimes be a harsh reality check.

Cleanings, reloads, upgrades, add-ons, wireless, the list goes on and on. One of the most challenging aspects that the techs deal with is viruses and spy bots. Viruses are malicious programs that sneak into your computer network, usually via e-mail, and alter or destroy computers. Spy bots are programs from the web that try to take over your browser and can cause serious damage to your operating system. Spy bots includes cookies, e-mail trackers, programs that insert themselves into your start up group, and malicious web pages. When they get into your system, they send information to a server and upload where you go on the internet and/or your personal information including your credit card information, and passwords. Eventually, if you do not have them removed, it will kill your computer.

Our troubleshooting skills come from our vast experience with all types of networks. Allowing us to get to the root of the problem quickly and efficiently, getting your network back up and working to maximize your uptime and lower your total cost of ownership. We deal with all NOS (Network Operating Systems) and can diagnose trouble spots and propose solutions for optimal performance. We diagnose and prevent computer network security issues on a daily basis. Hardware troubleshooting consists of diagnosing the problem and finding out solutions in the quickest possible manner. All of our techs are equipped with Cellular phones, giving us a direct line to our office where we can order any replacement parts or fax quotes to you within minutes. We can also monitor network usage and backups remotely, heading off trouble before it begins giving your business a leg up on the competition. Updating the service patches and program updates keeps your network running smooth and error free with a decreased possibility for computer security risks such as viruses, spy bots, and hackers.

It's a dangerous world out there, let Xpertsline computer network security consultants help you practice preventative maintenance. Don't let hackers get the best of your network. Network security is important. Our security consulting services can help keep your computers safe!

You may want to upgrade your PC for a number of reasons. Maybe you want to speed up your CPU or use the newest version of your operating system software. Perhaps you need to upgrade a sound or graphics card to handle your newest equipment. Or maybe you need more space in your hard drive. All of these are reasons to upgrade. Xpertsline can help make your computer what you desire it to be. The most common upgrade requested of XPERTSLINE professionals is upgrading additional memory.

Computer maintenance and cleaning is a very important part of protecting the life of a computer. By being proactive, you can ensure that your computer, an important asset to your organization, will live its fullest life. In having maintenance and cleaning performed on your computer, you are choosing to keep it continuously running as well as possible. When a PC is brought in to XPERTSLINE for service, our team of skilled professionals begins by running a routine check on the system. This includes the followings.

• Making sure Microsoft Windows updates are current
• Making sure Antivirus software is current and running properly
• Checking the PC for any viruses or spy ware that may be present
• Cleaning out the inside of the PC to remove dust and dirt that has built up around the PC’s protective cooling fan.
• Cleaning the inside of the PC thoroughly and routinely is essential.
• If the inside is not cleaned out, computer components that become overheated may cause severe damage to your PC.
• Analyzing the PC for any upgrades or repairs that may need to be made, such as upgrading memory or replacing improperly running fans.
• If hardware shows signs of failure, we have the utilities to run a diagnostic test on hard drives, memory, power supplies, and processors.

The Network Uptime Maintenance Plan includes hardware and operating systems. The Xpertsline Network Uptime Maintenance Plan provides a method for ensuring continuous operation of critical network components (servers, routers, etc.) through preventive measures. The primary focus is the continuous operation of the hardware and core operating system components that make up the server environment. Xpertsline will initially evaluate the network, client, and server operation environment, recommend any required corrective measures, and then recommend measures for ensuring maximum network uptime. Based upon your requirements, these measures may include such items as below.

• Battery backup and/or generator
• Fault tolerant software such as RAID disks and/or mirror controllers
• Virus protection
• Operating system security updates
• Firmware updates
• Firewall protection.

The Xpertsline Network Uptime Maintenance Plan then provides a technical review of your environment by Xpertsline technicians on a regular basis. This review may include on-site service as well as remote access service. Technical review may periodically indicate the need for upgrades to server equipment and core operating system requirements to accommodate new server requirements such as

• Increased disk storage capacity
• Increased server throughput
• Changing business environments
• Take advantage of new technology

It is important to recognize that no amount of up front planning or ongoing review is a guarantee against unexpected downtime due to system failures – elements such as viruses, bugs in server operating systems, and unexpected hardware failure that have potential to create unexpected downtime. The Xpertsline Network Uptime Maintenance Plan simply ensures that all reasonable effort will be put forth in preventative maintenance to keep your system current, despite changing conditions and technology. It is also important to recognize that the Xpertsline Network Uptime Maintenance Plan does not provide for application level software support (such as QuickBooks or Microsoft Access). Also, in some cases, additional billable services may be required for updates or corrective measures that are identified or discovered during periodic monthly review. Xpertsline has more than 5 years of experience in the field of Networking. This experience ensures that our professionals can provide incomparable Support in the following Fields.

• Disaster Planning and Data Recovery
• Computer Networking Security
• Troubleshooting
• Network Uptime Maintenance Plan
• Battery Backup / Generator
• Fault tolerant software such as RAID disk / Mirror controllers
• Virus Protection
• Operating System Security Updates
• Firmware Updates
• Firewall Protection
• Server Requirements